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View previous issues of the EventPro Connection at http://www.eventprosoftware.co.uk/newsletters/. |
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What's New? 2008 in Review
Happy New Year! The Year 2008 saw a great deal of international expansion for EventPro Software. In April, EventPro opened a new branch in Australia. In October, another EventPro branch opened in the United Kingdom. Finally, EventPro signed a new distributor in Singapore. These new developments will increase EventPro’s presence in Australia, New Zealand, Europe and Asia, and will provide superior customer access all over the globe. EventPro also expanded its virtual office in cyberspace with a new and enhanced website. |
But EventPro’s changes in 2008 weren’t just limited to bricks and mortar; the software saw some exciting new changes, too, with the addition of a long list of great new features that you can view by clicking here. Also, we re-released our comprehensive user manual in two fantastic new formats – HTML (online) and CHM. In addition to the step-by-step instructions, screenshots and examples from the original manual, the new formats contain a search function and extensive index for even more convenience. |
Look forward to more great things from EventPro in 2009! Keep posted with our newsletters, bulletins, website and blog. |
Limited Time Offer: Buy One, Get One FREE User License
With more user licenses, you can have more people working on EventPro concurrently. Get your entire staff on-board with EventPro and increase your company’s productivity! Now is the time with this special offer: For a limited time, if you buy one new user license, you get a second user license free (offer expires February 28th, 2009). |
To take advantage of this offer, contact our Sales Department today at 0871 218 0912 or Sales.uk@EventPro.net with this Promotion Code: EPNL0902 (Must be quoted to receive discount offer). |
This promotion only applies to current clients who have already purchased the software. It cannot be applied retroactively to previous purchases. It does not have cash value and cannot be combined with any other promotion or discount offer. No substitutions or transfer rights will be given. |
Rave Reviews: EventPro Saves Time and Targets Marketing
Companies are impressed with EventPro Software! No matter what industry you are in, EventPro will help with your event scheduling needs. See what our client, WhirlyBall, has to say about EventPro: |
"Before the purchase of EventPro software, our organization's reservation process was cumbersome. Scheduling events, writing contracts, and tracking financial details were spread across several different applications. |
With EventPro, we have been able to decrease the time required to draft contracts and get them into our customer’s hands faster. EventPro allows us to manage time and details of events at three separate facilities focusing on components such as space rental, food, beverage, and additional staffing. The program is a portal of central communication allowing our staff to provide our guests with the best service as we execute each reservation, no matter the level of complexity. |
EventPro also allows us to record and track client demographics needed to identify target markets. This detailed information helps us to design and implement targeted marketing campaigns. As a result, marketing campaigns are laser-focused, providing greater return on investment." |
Jenn Klein Events Coordinator WhirlyBall |
But enough about us – what do you think about us? If you have any comments about EventPro Software, we would love to hear them. If you are an EventPro client and have a testimonial to share, please email it to Testimonials@EventPro.net. |
Feature in Focus: New Email Synchronization
A great new feature in EventPro allows you to synchronize it with your email program. You no longer need to copy and paste text – just a few clicks will assign an incoming email to a communication, transferring all the information you need. |
It’s so easy to use! In any Communication area, click the New From Email button. The Synchronize Email window appears, displaying the emails from your Incoming Folder, which would typically be your email program’s Inbox. Select the email and click Assign. Most of the communication information, such as the method, reference, related event, email address, subject and text, will simply default in. Make any adjustments you need and click Save. The communication will be automatically attached to the correct attendee, exhibitor, or contact for the event, enquiry or accommodation reservation. If you have the Enterprise Edition of EventPro, you can also save any email attachments. |
For more information about using this convenient new feature, see Chapter 12: Communications, Part A: Communications, Assigning Emails to Communications in the EventPro User Manual. If you are interested in upgrading to the Enterprise Edition of the software, contact our Sales Department for more information or a quote. |
Helpful Hint: Attaching Documents
You probably need to keep a few documents handy for every event – perhaps it is an event schedule or a specially crafted menu, or perhaps a specific floor plan sketched by the client. Do you find that you simply don’t know where to store these documents so that you always know where they are and can access them instantly when working on the event? Then you will find the new Documents tab very convenient. |
The new Documents tab in the Event Maintenance screen allows you to store links to your event documents. Simply point the Linked File field to the location where you store the document. The Enterprise Edition of EventPro also provides an advanced option. You can store the actual documents embedded in the Documents table, so that you don’t have to worry about other people moving the saved documents out of their specified folder. |
For more information about this great new feature, see Chapter 3: Event Maintenance, Documents, in the EventPro User Manual. If you are interested in upgrading to the Enterprise Edition of the software, contact our Sales Department for more information or a quote. |
Did You Know? Mark Contacts as "Do Not Contact By"
Did You Know…that you can create a “Do Not Contact By” list for Companies, Contacts, Attendee and Exhibitors, so that they don’t receive communications of selected methods? This is particularly useful if you send out email merges to many people at once. If one of your clients has specifically asked to not receive emails, you know that the client will be annoyed if a marketing email from your facility accidentally slips through the cracks! |
It is easy to prevent those slip-ups now. You simply need to check off the relevant communication methods in the “Do Not Contact By” section of the Classification tab for the company, contact, attendee or exhibitor. If you mark a recipient as “Do Not Contact by Email” and later attempt to send an email to that recipient, you will receive a warning that the recipient chose not to receive communications of this type. If you try to add that recipient to an email merge, the recipient will be automatically excluded, and the mail merge results will tell you that the contact" Does not wish to be contacted by this method". |
To learn more about this feature, refer to the EventPro User Manual. For contacts and companies, see Chapter 1: Setting Up EventPro, Step 6: Company/Contact. For attendees, see Chapter 5: Attendees, Creating Single Attendees, and for Exhibitors, see Chapter 6: Exhibitors and Booths, Adding Exhibitors to Events. |
Software Update: Version 6.8.1.656
To download the newest Software Update, log in to the EventPro Support Website. Click on the Downloads tab and click on the EventPro Install V6.8 (6.8.1.656) link. |
Software Updates are only available to customers with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales.uk@EventPro.net or (306) 975-3737 (Press 1). They can provide you with information on how to reactivate your Upgrade Protection Plan so that you can continue to get the maximum advantage out of EventPro Software. |
Do you want to know What’s New right now? Check for new updates or review previous updates at any time by selecting Help | What’s New in EventPro. |